Financial operations,
run by AI agents
Trusted by teams running mission-critical operations.
Agents that put your procedures into action.
Turn your team’s procedures into specialized agents that investigate cases, gather evidence, and carry out the steps you authorize.
Specialized agents with defined jobs
Give each agent a job, tools, and clear rules for actions, approvals, and escalations.
ZendeskGitHubSchedulesSend to launch an agent
FIN-42
runtm.comagent-1 is writing lib/auth.ts
Ready to work in your environment
Run in your VPC or self-host, with scoped access, PII redaction, and cardholder-data controls.
Claude Code
Codex
Cursor
Gemini CLIand moremise install node@24 [email protected]
brew install datadog-ci stripe-cli gh
npm i -g @acme/ops-cli
snapshot saved, boot time 2.1s
How Runtime works
Create a specialized agent
Define its job, add your procedures, and set the conditions for approval or escalation.
Create a banking ops agent that handles RFIs, hold-harmless requests, and returns of funds from our partner bank, verifies against our ledger, and drafts replies for my approval.
bank-ops-agent
Tools picked from your prompt
StripeConnect its tools and data
Give it access to the systems it needs, with permissions for what it can read and do.
Approved systems and permissions for this agent.
Sensitive actions wait for your team’s approval.
Put it to work
Trigger it from a request, alert, or schedule. The agent investigates and carries out the steps you allow.
Column flagged a transfer on account 4417 and is requesting a return of funds. Can you take it?
Looking into it. Reviewing the request:
Every step visible while it runs. Cost so far: $0.19
Review and approve
Approve sensitive actions and inspect the evidence, activity, and outcome of each run.
Return $12,400 to the originating bank for the flagged transfer, with a drafted reply to Column and the evidence file attached.
Work across the systems you already use.
Give agents approved access to your payment platforms, support tools, databases, and internal systems so they can gather context and move cases forward.
Work with your existing support, payment, risk, and internal tools through supported integrations and APIs.
New agent
Tools
StripeZendesk
DatadogCombine account records, transaction data, documents, and procedures instead of asking a person to collect them manually.
New agent
Data sources
SnowflakeRead-only
BigQuerySampledScopes apply to every query the agent runs.
Scope access by agent and tool. Require approval before sensitive actions proceed.
support-agent
Permissions
ZendeskAllowedStripeAllowedRefunds over $500Needs approvalSet once by engineering, enforced on every run.
Built for the complexity of financial operations.
Payment investigations, partner-bank requests, merchant reviews, and reconciliation exceptions. Give each job a specialized agent that follows your procedures, works across your systems, and brings your team in where needed.
Fintech and payments support
Investigate declined transactions using real account data, with access scoped to each role.
Learn moreBanking operations
RFIs, hold-harmless requests, and returns of funds from your partner bank. Agents parse the file, investigate, and draft the reply.
Learn moreOnboarding, KYB and KYC
Agents verify documents, screen counterparties, and assemble the evidence so your team can review the case and make the call.
Learn moreCompliance
Alert investigations with the evidence trail regulators expect. Every source checked, every query and screenshot kept.
Learn moreFraud and risk review
Agents investigate alerts, trace transaction patterns, and file an evidence trail with every query they ran.
Learn morePayment operations
Clear reconciliation breaks and suspense-account exceptions before they turn into a backlog and a headcount request.
Learn moreFor fintechs, banks, and funds
Built by a team from global hedge funds, fintech unicorns, and AI research labs, with the security and controls regulated institutions require.
Fintechs
Support, bank requests, and fraud review for teams that ship fast. Scale ticket volume without scaling headcount.
Learn moreBanks
Onboarding reviews, compliance investigations, and program oversight, with the evidence trail your examiners expect.
Learn moreInvestment funds
Reconciliation, client onboarding, and reporting across fund admins, custodians, and your internal systems.
Learn moreAn audit trail for every agent run
The prompt, the steps, the queries, the cost, and the result. Ready when compliance, an auditor, or your partner bank asks.
Refund the duplicate charge on Acme ticket #8812
Tool calls
5
Duration
4m 02s
Cost
$0.31
Stored, searchable, and exportable.
They read how past cases were resolved and get better at the job, the way a tenured analyst would.
Before starting, the agent recalls:
Cost and activity by agent, user, and team.
Every run stored, searchable, and auditable
Enterprise-grade security for financial data
Talk to an expertYour cloud or on-prem
We never train on your data. Run Runtime in our cloud, your own VPC, or fully on-prem, and purge session data on the retention schedule you set.
PII and PCI controls
Redact PII before an agent ever sees it and keep cardholder data out of scope. Data policies apply per agent, per tool, on every run.
SOC 2 compliant
Independently audited against the AICPA Trust Services Criteria. Encrypted at rest and in transit.
SSO and role-based access
Single sign-on for your whole team. Ops and support see different data, and money movement waits behind approval gates.
Frequently asked questions
Who is Runtime for?
We’re regulated. What does the audit trail look like?
How do agents work inside Slack? Do we always have to tag them?
What integrations come out of the box?
Does an agent ever touch our raw production data?
Can I self-host Runtime?
See Runtime in action
See how specialized agents investigate cases, work across your systems, and bring sensitive actions to your team for approval.