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AI Agent Compliance in the US: A Guide for Fintechs and Banks
AI agent compliance in the US for fintechs and banks: NIST AI RMF, SR 26-2, sponsor bank oversight, GLBA, CFPB, NYDFS, and state AI laws, mapped to controls.
In the US, AI agents at fintechs and banks are governed by the rules that already cover the work they do, not by a single AI law. That means bank supervisory guidance on models and third parties, consumer protection law, data security rules, and a growing set of state AI laws, with the NIST AI Risk Management Framework as the shared voluntary reference.
This is a guide to those rules for compliance, risk, and engineering leaders at US payment companies, fintechs, and banks: what each one asks, when it applies, and how Runtime's controls produce the evidence. It is the US companion to AI agent risk management, which covers the controls in depth. For other regions, see the UK guide and the EU guide.
What it covers. The federal and state rules that matter for agents that investigate payouts, answer disputes, review onboarding files, or prepare responses to a partner bank.
What it is not. Legal advice. Every material improvement comes from a human questioning a premise. Plan for that, and have counsel check scope for your charter and your states.
At a glance
| Rule | Who it applies to | What it asks for | Status and date |
|---|---|---|---|
| NIST AI RMF 1.0 and Generative AI Profile (NIST-AI-600-1) | Anyone; voluntary | Govern, map, measure, and manage AI risk | Published January 26, 2023 and July 26, 2024 |
| SR 26-2 / OCC Bulletin 2026-13 / FDIC FIL-15-2026 | Banks, most relevant above $30 billion in assets | Model risk management; gen AI and agentic AI excluded from scope | Issued April 17, 2026; replaces SR 11-7 and SR 21-8 |
| Interagency Third-Party Guidance | Banks, including oversight of fintech partners | Due diligence, contracts, ongoing monitoring of partners | Final June 6, 2023 |
| ECOA and Regulation B | Creditors | Specific principal reasons for adverse credit decisions | In force; CFPB AI circulars withdrawn May 12, 2025 |
| UDAAP and FTC Act Section 5 | Providers of consumer financial products | No unfair, deceptive, or abusive practices | In force |
| GLBA Safeguards Rule (16 CFR 314) | Non-bank financial institutions | Written security program, access controls, monitoring, breach notice | In force; FTC breach notice since May 13, 2024 |
| PCI DSS v4.0.1 | Anyone storing, processing, or transmitting card data | Protect cardholder data, restrict access, log activity | Published June 2024; future-dated requirements mandatory since March 31, 2025 |
| NYDFS 23 NYCRR Part 500 and AI letters | DFS-licensed entities | Cybersecurity program that accounts for AI risk | Amended November 1, 2023; final phase November 1, 2025; AI letters October 16, 2024 and May 21, 2026 |
| California CCPA regulations (ADMT, risk assessments, audits) | Businesses subject to the CCPA | Risk assessments, ADMT notices and opt-outs, cybersecurity audits | Effective January 1, 2026; ADMT from January 1, 2027 |
| Colorado SB 26-189 | Developers and deployers of covered ADMT | Notice, explanation of adverse decisions, human review | Signed May 14, 2026; obligations from January 1, 2027 |
| Texas TRAIGA (HB 149) | Anyone deploying AI in Texas | Bans a short list of intentional harmful uses | Effective January 1, 2026 |
| Utah AI Policy Act (as amended by SB 226) | Businesses using generative AI with Utah consumers | Disclose AI use when asked; up front for regulated occupations in high-risk interactions | In force; set to sunset in July 2027 |
| SOC 2 | Service providers, by customer demand | Independent audit of security controls | Market standard, not law |
Is there a federal AI law?
No. Congress has not passed a general AI law. Executive Order 14365, signed December 11, 2025, directs the Attorney General to form an AI Litigation Task Force to challenge state AI laws, asks Commerce to identify state laws it considers onerous, and asks for a federal framework that would preempt them. It does not itself override any state law. Until a court or Congress acts, plan to comply with the state laws below.
The federal reference point is the NIST AI Risk Management Framework (January 26, 2023) and its Generative AI Profile, NIST-AI-600-1 (July 26, 2024). Both are voluntary, and both are what partner banks and examiners most often use to organize AI questions.
What it asks. Four functions: Govern (policies, roles, accountability), Map (context and risks of each system), Measure (assess and track risk), and Manage (prioritize and act). The generative AI profile adds risks such as confabulation, data privacy, and information security.
How Runtime helps. Runtime's control mapping already follows the four functions: org-wide rules, agent owners, RBAC and SSO for Govern; the agent inventory for Map; per-run risk scores and evals for Measure; approval gates and tiered guardrails for Manage. The mapping exports with the evidence.
Federal banking rules
Does SR 26-2 apply to AI agents?
On April 17, 2026, the Federal Reserve, OCC, and FDIC issued revised model risk guidance as SR 26-2, OCC Bulletin 2026-13, and FDIC FIL-15-2026. It replaces SR 11-7 (2011) and SR 21-8 (2021).
The guidance is explicit: generative AI and agentic AI models "are not within the scope of this guidance." It still applies to traditional statistical models and non-generative AI. It also says a bank's own risk management and governance practices should guide the controls for tools it does not cover. It is most relevant to banks above $30 billion in assets, and it is not enforceable on its own, though unsafe or unsound practices still draw supervisory action.
What it asks. For agents: nothing specific. In practice, banks govern agents under their broader risk and governance programs, and many reuse model risk habits such as inventory, testing before changes, and ongoing monitoring.
How Runtime helps. An inventory of every agent with an owner and scoped access, evals that re-check an agent whenever its model, skills, or tools change, a change history with who approved each change, and per-run risk scores for ongoing monitoring.
What does a sponsor bank have to oversee?
The Interagency Guidance on Third-Party Relationships: Risk Management, final June 6, 2023, says banks must manage the risk of third parties, including fintech partners, across planning, due diligence, contracts, ongoing monitoring, and termination. Your agents are part of how you deliver the bank's product, so they are part of what the bank oversees.
What it asks. Evidence that your controls work, access for the bank to review them, and notice when something material changes.
How Runtime helps. A record of every run, approvals in the dashboard or Slack, and an evidence packet you can export for any agent and period. Agents can run in your own AWS, GCP, or Azure account or self-hosted, which makes the bank's data questions simpler.
Consumer protection
Do adverse action rules apply when AI is involved?
Yes. Under ECOA and Regulation B, a creditor that denies credit must give the specific principal reasons, whatever technology made the decision. The CFPB had spelled this out for complex algorithms in Circular 2022-03 and Circular 2023-03. On May 12, 2025 it withdrew both, along with 65 other guidance documents. The regulation itself did not change.
The same goes for unfair, deceptive, or abusive acts or practices under the Dodd-Frank Act and unfair or deceptive practices under Section 5 of the FTC Act. An agent that tells a customer something misleading creates the same exposure as a person who does.
What it asks. Keep agents out of credit decisions unless you can explain the reasons, and review what agents say to customers.
How Runtime helps. Approval gates so nothing reaches a customer without a person, a run record that shows what the agent looked at and why it recommended what it did, and risk scores that flag runs touching regulatory decisions.
Data and security
What does GLBA require for AI agents?
The FTC Safeguards Rule (16 CFR Part 314) applies to non-bank financial institutions, which covers most fintechs. Banks follow the banking agencies' equivalent standards. It requires a written security program, a qualified individual in charge, risk assessments, access controls, encryption, MFA, monitoring of user activity, and oversight of service providers. Since May 13, 2024, you must notify the FTC within 30 days of discovering a security event involving the unencrypted information of at least 500 consumers.
PCI DSS v4.0.1, published June 2024, applies if your agents could see card data. Its future-dated requirements became mandatory on March 31, 2025.
What it asks. Agents count as users: limit what they reach, log what they do, and keep card numbers and personal data out of places they don't need to be.
How Runtime helps. Each agent gets its own identity and scoped API keys rather than a teammate's login. Card numbers, SSNs, and secrets are masked before any prompt or log, which keeps card data out of agent sessions. Agents run in isolated sandboxes wiped at session end, egress allowlists limit where data can go, and Runtime never trains on your data. Runtime is SOC 2 audited.
States
What does NYDFS expect for AI?
23 NYCRR Part 500 applies to DFS-licensed entities, including many money transmitters, lenders, virtual currency businesses, and state-chartered banks. The second amendment took effect November 1, 2023, and its last phase, MFA for anyone accessing information systems and a complete asset inventory, applied from November 1, 2025.
DFS has explained how Part 500 applies to AI in two letters. The October 16, 2024 letter covers AI-enabled social engineering, AI-enhanced attacks, exposure of nonpublic information, and third-party dependencies. The May 21, 2026 letter on frontier AI models asks for testing and human oversight of AI-generated code before production, and for logging and alerting that keep up. Neither adds new requirements.
How Runtime helps. Agents appear in the inventory with an owner, access is scoped and gated by RBAC and SSO, production deploys wait for a named approver, and every run is logged.
California
The CPPA's regulations on ADMT, risk assessments, and cybersecurity audits were approved September 23, 2025 and took effect January 1, 2026. Risk assessment duties started January 1, 2026, with first submissions due April 1, 2028. ADMT rules for significant decisions, which include financial or lending services, apply from January 1, 2027. Cybersecurity audit certifications are due April 1, 2028, 2029, or 2030 depending on revenue. Personal information covered by GLBA is exempt from the CCPA, so scope depends on the data an agent touches.
California's SB 53, signed September 29, 2025, applies to developers of frontier models, not to companies deploying agents built on them.
Colorado
SB 26-189, signed May 14, 2026, repeals and replaces the 2024 Colorado AI Act (SB 24-205) before its obligations took effect. From January 1, 2027, deployers of covered automated decision-making technology that materially influences consequential decisions, including financial services, must give notice at the point of interaction, explain the technology's role within 30 days of an adverse decision, offer human review on request, and keep records for three years. The Attorney General enforces it; there is no private right of action.
Texas and Utah
Texas TRAIGA (HB 149) took effect January 1, 2026. For private companies it mostly bans a short list of intentional harmful uses, such as deploying AI with intent to unlawfully discriminate, and the Attorney General enforces it.
Utah's AI Policy Act, as amended by SB 226 (2025), requires businesses to disclose generative AI use when a consumer clearly asks, and requires regulated occupations to disclose it up front in high-risk interactions, such as collecting financial data or giving personalized financial advice. It is set to sunset in July 2027.
How Runtime helps across states. Approval gates give you the human review step, the run record shows what an agent did in any decision, risk scores flag runs that touched a regulatory decision, and the export answers a record request in one step.
What a sponsor bank will ask
| Question | Where the answer lives in Runtime |
|---|---|
| Which AI agents do you run, and who owns each one? | Agent inventory |
| What can each agent access? | Scoped API keys, RBAC, and the systems listed per agent |
| Can an agent move money on its own? | Approval gates: money movement waits for a named approver |
| How do you protect customer and card data? | Masking before any prompt or log, isolated sandboxes, egress allowlists, no training on your data |
| Where do agents run? | Isolated sandboxes; your own AWS, GCP, or Azure account, or self-hosted |
| What happens when you change the model? | Evals re-check the agent; results kept with the change history |
| Can you show every run last quarter? | Filter the record by date and export |
| Are your vendors audited? | Runtime is SOC 2 audited |
A 30-day plan
- Week 1: Write your agent policy. One page: which actions agents may never take, which need a person, and who owns each agent. This step is human.
- Week 1: Inventory every agent. Give each one its own identity, an owner, and scoped access, including agents running on a laptop.
- Week 2: Scope the rules. With counsel, mark which agents touch credit decisions, consumer communications, card data, or New York, California, or Colorado customers.
- Week 2: Tier guardrails. Read-only, customer-facing, and money or production, with approvals on the last two.
- Week 3: Set evals. Build an eval set from resolved cases for each agent so model, skill, and tool changes get re-checked.
- Week 4: Run a mock exam. Export an evidence packet for one agent and one month, and walk your sponsor bank's questions against it.
The point
US rules for AI agents are scattered across banking guidance, consumer law, security rules, and a few states, but they ask for the same things: know your agents, limit what they touch, keep a person on sensitive decisions, and keep the record. Do that once and every examiner, auditor, and sponsor bank gets the same answer. The AI agent risk management guide covers how to run those controls day to day.
Frequently asked questions
What rules apply to AI agents in US financial services?
There is no single federal AI law, so AI agents at US fintechs and banks fall under the rules that already govern the work they do: bank supervisory guidance on models and third parties, consumer protection law such as ECOA and UDAAP, data security rules such as the GLBA Safeguards Rule and PCI DSS, and state laws from New York, California, Colorado, Texas, and Utah. The NIST AI Risk Management Framework is the voluntary reference most examiners and partner banks use to structure the conversation.
Is there a federal AI law in the US?
No. As of October 2026, Congress has not passed a general AI law. Executive Order 14365 of December 11, 2025 directs federal agencies to challenge state AI laws they consider onerous and to propose a federal framework, but an executive order does not itself override state law. State AI laws stay enforceable unless a court or Congress says otherwise.
Does SR 26-2 apply to AI agents?
Not directly. SR 26-2, issued April 17, 2026 by the Federal Reserve, OCC, and FDIC, says generative AI and agentic AI models are not within its scope. It also says a bank's own risk management and governance practices should guide the controls for tools the guidance does not cover, so banks still expect agents to be governed, just not under the model risk guidance itself.
What does NYDFS expect for AI?
NYDFS expects regulated entities to handle AI risk inside their existing Part 500 cybersecurity program. Its October 16, 2024 industry letter covers AI-enabled social engineering, AI-enhanced attacks, exposure of nonpublic data, and third-party dependencies, and its May 21, 2026 letter asks for testing and human oversight of AI-generated code before it reaches production. Neither letter adds new requirements; both explain how Part 500 applies.
What will our sponsor bank ask about our AI agents?
Under the 2023 interagency third-party guidance, a sponsor bank oversees how its fintech partners deliver services, and agents are now part of that. Expect questions about which agents you run, who owns them, what data they reach, whether they can move money without a person, how you protect customer data, and whether you can show every run for a period.
Do state AI laws apply to fintechs using AI agents?
Sometimes. Colorado's SB 26-189 and California's ADMT regulations reach automated tools that materially influence decisions about financial or lending services, starting January 1, 2027 in both states. Agents used for internal operations, such as reconciliation or investigations, are less likely to be in scope than agents that shape a credit or account decision, but your counsel decides.
Does Runtime make us compliant?
No. Runtime is SOC 2 audited and gives you the controls and the evidence: agent identities and owners, approvals, guardrails, masking, a record of every run, risk scores, evals on change, and an exportable control mapping. Whether your program meets a given rule is a judgment for your team and counsel.
Answer your sponsor bank's AI questions
Bring one agent or one policy. A forward-deployed AI engineer sets up the inventory, guardrails, and evidence export with your team.